FMS

Device

Service Information:

The next level of services above the resident engineer, is FMS. Under this service a complete site study and documentation is first carried out. Based on this, Acma offers a host of services which are mentioned in the Brief Scope of Services below:

The advantage of FMS over resident engineer services is apart from providing Full Day site engineers, ACMA also provides the following things:
Complete mapping & documentation of all the IT processes and equipments at the client site.
Well-documented reports for all Processes & Services are submitted at pre-defined frequencies in an easy to understand format.

This results in the following benefits for any client:
Entire network gets high uptime and availability.
Total documentation of network & all IT processes.
Periodic Virus control & preventive maintenance.
Inventory control and Asset Movement.
Regular & pro-active health monitoring of important assets like Servers, Switches etc.
Guaranteed Back-up of all your vital Data, highly efficient systems & periodic report submit for the same.
Security monitoring of the entire Network for any internal / external intrusion.
Reliable operation & reduction on total cost of ownership.
Optimum utilization of manpower.
Human independent system.

Brief Scope of Services offered by ACMA FMS Engineers
Hardware Support Services
Software support service
Pre & Post Installation
Mail System Management
Server Management
Virus Control
IT Security Management
Data and backup management
User Management

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