Service Information:

So far the very meaning of the word "Service" in any IT related activity means "Reactive Support". i.e. We have a problem & someone attends (i.e. Reacts) to it. We have always done everything to prevent the Problem from occurring in the first place !! That’s what Acma’s AMS is all about.

It's about a proactive & preventative approach to IT systems management !! This is possible through the use of a series of "Best Practices" that we have developed over years of collective experience.

Best practices for tasks such as:
Virus Protection
Disk Drive Analysis
Security Patch Management
Application Usage
Expand Your Service Capabilities
System Auditing
Backup and Disaster Recovery
User Policy Enforcement

Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions

Our technology expertise becomes your competitive advantage

At Acma Computers Ltd., we understand this. We also know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges.

Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along

{AMS (Automated Management Service)} from {Acma Computers Ltd.} consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, {Acma Computers Ltd.} provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business.

It's not just about monitoring, that just lets you know something is wrong. And it’s not just about remote access to your systems to troubleshoot issues.

By maximizing the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail.

As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business.

Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?

Consistency is the cornerstone of {AMS (Automated Management Service)} AMS (Automated Management Service) Features:
Site Assessment and Inventory
Proactive Service

We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.

{AMS (Automated Management Service)} Benefits :
Productivity Gains
Cost Management and Control
Managed Expansion and Growth

Acma Computers Ltd. provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. (Acma Computers Ltd.) uses advanced processes, tools and methodologies, to deliver superior services that match your needs. You can choose from a variety of service plans that range from routine system maintenance and management to complete IT outsourcing. We will help you turn your data networks into an effective, efficient component of your growing business.